How have
the requirements in the field of sales professionals by employers, and that
managers need to meet these new?
Reduce
staff, managers gain
In good
times vacancies for sales managers was enough: trading companies grow, develop
their network and to recruit staff. Now many of them are "hiding",
leaving the rapid growth strategy to better times. Someone forced squeezed, and
someone to optimize the number of employees "just in case" without
waiting for the sharp decline in sales. Do I need in such circumstances experts
in the field of sales? According to statistics, the demand for them is higher
than the demand for specialists of any other profession.
At first
glance, the situation is contradictory: on the one hand companies stopped
recruiting new employees, reduce staff, cut the budget, and on the other hand,
sales managers - the most popular specialties. From our perspective, this is
explained quite simply.
Indeed, the
crisis makes all the savings: people give up a lot of shopping, reserving their
money for a "rainy day", as companies seek to reduce their costs to a
minimum. Output? Selling becomes more difficult, much more difficult. But trade
organizations can not give up its main source of income - they still have to
sell their goods, because of the sales depends on the welfare of the
organization as a whole. That is why the vacancy "sales manager" is
still one of the most popular.
Feat
scheduled
What, then,
has changed? Why applicants for the position "Sales Manager",
repeatedly passing the interview, do not get a positive response? In our
opinion, one of the reasons that has not changed the need for managers and
changed themselves to the requirements of the profession by the employer.
Work active
sales manager and in quiet times - hard bread, and in times of crisis - similar
to a feat. A good manager should have the iron self-control and an
unprecedented calm to repeatedly listen to failures, sometimes in the form of a
rigid (who have heard will understand), and with no less enthusiasm to move
forward. If earlier the simple perseverance and patience may be enough to keep
the "decent" sales (and quite decently to earn a living), but now it
is not enough.
What now
determines the success in sales, in the face of declining sales, falling
consumer demand and reduce the number of customers?
Why is not
enough to be just a good guy
Now, in
order to maintain sales at a reasonable level, a manager needs to find an
approach to the most difficult clients, and difficult customers - almost all.
Therefore, in recent years dramatically increased the importance of this aspect
of the training of managers, as the possession of real working machinery sales.
If earlier
the company would hire gifted children, have minimal skills, hoping to teach
them the art of sales at the company, but now, when "under the knife"
budget item for training are, and the selection of candidates on the market has
increased dramatically, companies prefer to have "ready",
well-trained professionals. The price is not just capable, and competent
managers, who own trade secrets and subtleties.
What to do
in this situation for those who still have to find a new job? Wrong to think
that now came out "in free floating" only those who were dismissed as
a "weak link", and all strong sellers - in business. A lot of strong,
competent managers are searching for work for various reasons. Fortunate,
captured by professional techniques on high-end training courses "the best
of times" and have already managed to hone these techniques in practice.
Those who are less fortunate, roam the interviews and eventually agree to
conditions worse than they originally expected, or in a hurry to increase their
competitiveness.
In this
situation, the main question - where to get the necessary skills for those who
have enough experience, or experience is, but not enough skill?
recipe luck
There are
two versions of the story. The first - to agree on the minimum conditions and
to gain experience in order to raise their competitiveness in the market, and
eventually find a job that will meet the demands. This is the way work, but
quite long and difficult. The danger in this way is also the fact that in the
new location may not be the person who can really teach you the current sales
techniques.
The second
option is to learn effective sales techniques are not in "real
combat" mode, but in a more gentle mode of education and training. This
requires investments in education. The biggest danger is that the cost of
failure is too high when you select the wrong place and method of teaching. The
educational market is rife with dubious proposals - for a short time and a
modest fee to the wonderful technology, which will sell something for yourself.
What else
you need to pay attention when choosing a training program? It is not enough
just to study specific techniques for working with the client, even though many
proposals for this training and limited. A good course and should give basic
knowledge in sales, and specific technologies: how to correctly build the sales
process, from market research, which will be working; how to calculate the
efficiency of the transaction and its profitability; how to build a partnership
with the customer, starting from the first call and prior to the sale. It is
particularly important that long-term training lets you practice sufficiently
studied in the application of technology and gain the experience that you will
never have enough.
Depending
on the intensity of the lessons such a course can last from one and a half
weeks (in training mode - every day from morning to evening) to two months (if
classes are held on weekends).
Be sure to
ask whether there is a personal experience of sales from your trainer. Theory
can be yourself and learn from the books, which, fortunately, in excess, but
the actual share techniques that can position the client in your favor, can
only one who has passed the "sales school."
Sale - is,
first of all, understanding your partner's interests and needs, the ability to
speak "the same language", which is an invaluable skill in any field
of human communication. Salesmanship is indispensable and in the interview,
because the interview - also a kind of sale, the sale of their knowledge,
skills and personal qualities necessary to the employer. Out of the crisis - it
is not so much a change in external conditions, many of the human activity,
most importantly, send it to the achievement of the goal.
With the
job of sales manager at Work.ua can be found in the "Wholesale trade"
and "Retailing".
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